FAQ

Q: Can I choose the currency for the invoice?

A: No, the invoice will be sent in Swedish crowns.


Q: Why the VAT is 25%?

A: As the event is held in Sweden, the taxation in Sweden will be applied. The VAT in Sweden is 25%.


Q: Can you send my company an invoice without VAT?

A: No, VAT is always added to the ticket price even when the purchase is made by a VAT registered company from another country. The invoice will be sent to you by Nordic Business Forum AB (SE559044650501).

The place of supply of services in respect of admission to cultural, artistic, sporting, scientific, educational, entertainment or similar events, such as fairs and exhibitions, and of ancillary services related to the admission, supplied to a taxable person, shall be the place where those events actually take place. As the event takes place in Sweden, it should be taxed in Sweden and Swedish VAT should be added to the admission fee. This is regulated in chapter 5, paragraph 11a of the Swedish VAT Act (Swedish: mervärdesskattelagen).

Finnish companies, please find the instructions how to apply for a VAT refund here. Companies from other EU countries, please contact your local tax office in case you wish to apply for a VAT refund.


Q: What payment methods do you offer?

A: We offer three payment methods: invoicing, online bank and credit card. The credit card option is provided by DIBS. You can choose between printed invoice and email invoice. Please provide us always with the correct invoicing information. For Russian customers, we also offer Russian invoice in Rubles and with the needed documents.


Q: How do you deliver tickets?

A: The tickets will be delivered to you via email as a PDF attachment.


Q: Where do I need the ticket?

A: You need to show the ticket at the event’s check-in desk when you collect your name badge.


Q: Do I need to know who will use the ticket at the time of purchase?

A: No. The tickets are not personal, nor do we print the attendee names on the tickets. When purchasing the ticket, the ticket is automatically allocated to the purchaser. We will send the purchaser a link through which they can change the attendee information closer to the event.


Q: Do I need to inform who is using the ticket before the event?

A: Yes, the name and contact information of each attendee are to be sent 14 days before the event at the latest.

We will request attendee information regarding group orders closer to the event when our new attendee management software is fully in place.


Q: Can I cancel my ticket?

A: You can cancel the ticket within 30 days from the day the order has been placed. Always contact us at info@nbforum.com if you would like to cancel your ticket. Only written cancellations are accepted. Please note that an invoice left unpaid is not considered as a cancellation. If your order was placed more than 30 days ago, the tickets cannot be cancelled anymore.


Q: What catering is included in the price of my ticket?

A: All the tickets include lunches and break snacks and beverages on both days. VIP tickets also include VIP cocktails.


Q: Where can I find the seminar schedule?

A: An up-to-date version can be found at www.nbforum.com/sweden/agenda/.